UK B2B Trade Portal

Top of page What is the supplier company profile?

The supplier company profile is a summary of your company and of the products and services you supply. It can include a list of the products you offer, information about your company history, your company logo (image size maximum 200 kilobytes), the brands you distribute, the types of businesses you supply to (for example, whether you supply to retailers, mail order companies, wholesalers etc), your website URL, the year your company was established, and your focus markets (for example UK, France, Germany etc). You can list your company profile in up to 3 categories.

Your company profile helps buyers learn more about your business. Creating a relevant company profile is one of the best ways to be found by the right buyers and to receive the highest number of relevant enquiries.

Top of page How do I create my supplier company profile?

To create your company profile sign in to your My eSources Account and click on Create Company Profile in the left menu. Please note you need to be a registered basic or premium supplier before you can create your company profile.

All fields with an asterisk * must be completed before submitting. Once you have filled in all your company details, you can preview your profile by clicking on the Preview button at the end of the form (your preview will be shown in a new page). If you need to apply any changes before submitting, you can edit your company details by clicking the Edit button at the end of the preview page. Once you are happy with the details you have filled in, submit the profile by clicking the Submit Profile » button. Your profile will be reviewed within 24 hours, and once approved it will be published online. You will receive an email to confirm the status of the review.

After your submitted profile is approved you can edit it at any time from your My eSources Account by clicking on the Edit Company Profile link in the left menu.

If you experience any problems or have any questions please contact us and a member of staff will reply shortly.

Top of page Why does nothing happen when I try to select a category for my company profile?

The most probable cause is that your browser does not have JavaScript enabled or does not support Javascript. If your browser does not support Javascript please upgrade to the latest version. To enable Javascript, find below instructions for different browsers:

  • Internet Explorer (version 5 or above):
    • Click Tools on the top bar of the browser;
    • Select Internet Options (a new window will popup);
    • In the new window click on the Security tab;
    • In Security you can select Default to restore the browser's original settings, or Customise. If you select Customise a new window will popup; scroll down to Active Scripting and select Enable;
    • Click OK - A confirmation message will appear, click Yes.

  • Firefox:
    • Click Tools on the top bar of the browser;
    • Select Options (a new window will popup);
    • In the new window click on the Web Features image on the left;
    • Check "Enable Javascript";
    • Click OK.

  • Netscape (version 5.0 or above):
    • Click Edit on the top bar of the browser;
    • Select Preferences (a new window will popup);
    • In the new window click on Advanced from the category pane on the left;
    • Check "Enable Javascript";
    • Click OK.

Once your browser is enabled to support JavaScript, you should be able to proceed with selecting a category.

Top of page How do I edit my company profile?

To edit your company profile sign in to your My eSources Account and click on the Edit Company Profile link in the left menu. You can preview the information you have edited by clicking on the Preview button at the end of the form before submitting it for review. Your edited company profile will be reviewed within 24 hours, and you will be notified by email once it has been reviewed.

Top of page Why is my edited company profile not online yet?

If your edited company profile was submitted within the past 24 hours, our editing team is now reviewing it and should approve it soon. You will be notified by email once your edited company profile has been reviewed.

Top of page How do I upgrade my supplier membership to premium membership?

If you have not yet subscribed for premium supplier membership, you can upgrade by signing in to your My eSources Account and clicking on the Upgrade Membership link in the left menu. Select your preferred membership type, and if necessary fill in your credit card details to complete your membership upgrade.

If you experience any problems or have any questions please contact us and a member of staff will reply shortly.

Top of page How do I extend my supplier membership to premium membership?

If you are currently registered as a premium supplier you can extend your premium membership at discounted rates by signing in to your My eSources Account and clicking on the Extend Membership link in the left menu. Select your preferred membership type, and fill in your credit card details to extend your premium membership.

If you experience any problems or have any questions please contact us and a member of staff will reply shortly.

Top of page How do I renew my supplier membership to premium membership?

If your premium membership has expired you can renew it by signing in to your My eSources Account and clicking on the Renew Membership link in the left menu. Select your preferred membership type, and fill in your credit card details to complete your renewal.

If you experience any problems or have any questions please contact us and a member of staff will reply shortly.

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